Privacy Policy

Effective date: Febuary 1, 2020

Mālama Ola Health Services (“MOHS”, “we”, “us’ ) understands the importance of privacy. Mālama Ola Health Services operates this website (the “Site”, “services”). In this privacy policy (“policy”) we inform you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of our Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name and email address (“Personal Information”).

Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this data to support Mālama Ola Health Services.

Communications
We may use your Personal Information to contact you with billing, newsletters, marketing or promotional materials and other information that is related to Mālama Ola Health Services services and offerings.

Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee absolute security.

Contact Us
If you have any questions about this Privacy Policy, please contact us.

Changes To This Privacy Policy
This Privacy Policy is current as of the Effective Date set forth above. We may change the Policy from time to time, so please be sure to check back periodically.

500 Ala Moana Boulevard, Suite 1-500, Honolulu, Hawaiʻi 96813
Phone:
808.543.1188
Fax:
808.543.1189
Mālama Ola is Medicare Certified and proudly accredited by ACHC — a voluntary distinction that reflects our commitment to quality and safety standards that go beyond what is required by Medicare and Medicaid.
©2026 Mālama Ola Health Services. All rights reserved.
"

We had such a warm experience during such an emotional fragile time. Every aspect of our hospice journey was handled with so much care.

- Alan Villanueva.
"

Alan Villanueva: We had such a warm experience during such an emotional fragile time. Every aspect of our hospice journey was handled with so much care.

"

Navigating the idea of hospice was very difficult, especially when the hospital urged us to select a company. We did our due diligence and interviewed several organizations on the island. Ultimately, we decided to go with Mālama Ola based on their quick response, willingness to answer questions before signing anything, and unique approach to hospice care. Our main point of contact was Marchè. She was highly responsive, encouraging, and such a pleasure to work with, considering the reality that we were living in. She followed up with individuals on the team and communicated with our family throughout the process.

The one concern I had beforehand was feeling like a "number on a roster." I can honestly say that it didn't seem that way as my concerns and questions were addressed appropriately and in a timely manner. Thank you, Mālama Ola, for your support and kindness.

- Sheena B.
"
"

I felt really lost throughout the death and dying process with my mom. Every member of Mālama Ola's staff I worked with were kind, caring, and patient, and helped to guide our family through the final days. They will be my first call if I ever have to go through this again, and I hope they can help you, too.

- J.K.
"

J.K: I felt really lost throughout the death and dying process with my mom. Every member of Mālama Ola's staff I worked with were kind, caring, and patient, and helped to guide our family through the final days. They will be my first call if I ever have to go through this again, and I hope they can help you, too.

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