Terms And Conditions

Last updated: January 30, 2020

Please read these Terms and Conditions carefully before using the https://malamaolacares.com website (the “Site”) operated by Mālama Ola Health Services. Your access to and use of the Site is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Site. By accessing or using the Site you agree to be bound by these Terms.

Accounts
Accurate, complete, and current information is necessary to create an account. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Site. You are responsible for safeguarding your password used to access the Site and for any activities or actions under your password, whether your password is with our Site or a third-party website. You agree not to share or disclose your password to friends, family or a third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Links To Other Web Sites
Mālama Ola Health Services’ Site may contain links to third-party websites or services that are not owned or controlled by Mālama Ola Health Services. Mālama Ola Health Services has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Mālama Ola Health Services shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. As such, we strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination
We reserve the right to terminate or suspend access to our Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms, which by their nature should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Site will immediately cease. All provisions of the Terms, which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability

Governing Law
These Terms shall be governed and construed in accordance with the laws of Hawaii, United States, without regard to its conflict of law provisions. Failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Site. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please discontinue using the Site.

Contact Us
If you have any questions about these Terms, please contact us.

500 Ala Moana Boulevard, Suite 1-500, Honolulu, Hawaiʻi 96813
Phone:
808.543.1188
Fax:
808.543.1189
Mālama Ola is Medicare Certified and proudly accredited by ACHC — a voluntary distinction that reflects our commitment to quality and safety standards that go beyond what is required by Medicare and Medicaid.
©2026 Mālama Ola Health Services. All rights reserved.
"

We had such a warm experience during such an emotional fragile time. Every aspect of our hospice journey was handled with so much care.

- Alan Villanueva.
"

Alan Villanueva: We had such a warm experience during such an emotional fragile time. Every aspect of our hospice journey was handled with so much care.

"

Navigating the idea of hospice was very difficult, especially when the hospital urged us to select a company. We did our due diligence and interviewed several organizations on the island. Ultimately, we decided to go with Mālama Ola based on their quick response, willingness to answer questions before signing anything, and unique approach to hospice care. Our main point of contact was Marchè. She was highly responsive, encouraging, and such a pleasure to work with, considering the reality that we were living in. She followed up with individuals on the team and communicated with our family throughout the process.

The one concern I had beforehand was feeling like a "number on a roster." I can honestly say that it didn't seem that way as my concerns and questions were addressed appropriately and in a timely manner. Thank you, Mālama Ola, for your support and kindness.

- Sheena B.
"
"

I felt really lost throughout the death and dying process with my mom. Every member of Mālama Ola's staff I worked with were kind, caring, and patient, and helped to guide our family through the final days. They will be my first call if I ever have to go through this again, and I hope they can help you, too.

- J.K.
"

J.K: I felt really lost throughout the death and dying process with my mom. Every member of Mālama Ola's staff I worked with were kind, caring, and patient, and helped to guide our family through the final days. They will be my first call if I ever have to go through this again, and I hope they can help you, too.

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